CartDNA Payment App Fees & Pricing Overview
Fixed & Simple Pricing structures for each app
CartDNA provides a transparent and performance-based pricing model tailored to Shopify merchants who integrate alternative payment methods through our apps.
1. One-Time Application Licence Fee
Each CartDNA payment application requires a one-time licence fee per payment method you wish to integrate with your Shopify store.
This licence fee is considered a minimum exposure fee, ensuring access to our Shopify-approved infrastructure and continued compatibility support with the specified Payment Service Provider (PSP). Also these fees will cover...
• Onboarding assistance to help you set up the app correctly
• 24-hour turnaround technical support for 7 days after activation
•Access to a Shopify-approved and fully maintained payment application
This fee ensures your store receives the necessary support and technical reliability to go live smoothly with your preferred payment provider.
2. Transaction-Based Fees
A percentage-based transaction fee applies to all successful transactions processed via each CartDNA payment app.
These transaction fees are critical to covering platform maintenance and mandatory partner charges, including Shopify transaction fees that CartDNA is obligated to pay.
3. Invoicing and Reporting
All transaction fees are invoiced monthly.
Merchants will receive a detailed breakdown of all successful transactions processed through the app during the billing period, enabling full transparency and easy reconciliation.
4. Terms & Fee Agreement
Before activating any payment method, merchants are required to:
• Accept the CartDNA Terms & Conditions
• Acknowledge the applicable licence fee and transaction fee structure
5. Fee Collection Policy
CartDNA enforces a strict fee collection policy to maintain platform integrity:
• All outstanding transaction fees must be paid promptly.
• Delays in fee payment may result in your CartDNA account being placed on hold until dues are cleared.
• Delays in fee payment may result in your CartDNA account being placed on hold until dues are cleared.
• This ensures uninterrupted service and compliance with Shopify partner requirements.
6. Where to Find Full Terms
For a complete breakdown of CartDNA’s payment terms and obligations, please visit:
Need More Information?
If you have any questions about pricing, invoicing, or need help estimating your monthly fees, please feel free to contact our support team directly. We’re here to help.