Does CartDNA Apps have transaction process limits?
No Transaction Limits. Process Unlimited Volume with CartDNA Apps
No, CartDNA apps do not impose daily, weekly, monthly, or yearly transaction limits. You can process unlimited transactions - the sky is the limit when it comes to volume. Whether you're processing hundreds or millions in transaction volume, CartDNA apps are designed to scale with your business growth without artificial restrictions.
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Monthly Payment Thresholds Explained
While there are no transaction limits, each CartDNA app operates with monthly payment thresholds to manage our financial exposure. These thresholds determine the timing of when merchants receive their transaction fee invoices.
What are Payment Thresholds?
Payment thresholds are monthly volume markers that trigger early billing when exceeded. Think of them as billing triggers rather than volume restrictions - they simply determine when you receive your monthly transaction fee invoice.
Threshold Amounts Vary by App
Different CartDNA applications have different threshold limits, typically ranging from €12,500 to €50,000 in successful transaction volume per month. The specific threshold for your app depends on various risk management factors.
How Threshold Billing Works
Threshold exceeded during the month: If your transaction volume surpasses your app's monthly threshold (e.g., €50,000) before the month ends, we will issue your transaction fee invoice immediately upon reaching that threshold.
Threshold not exceeded: If you stay below the monthly threshold, your transaction fee invoice will be sent at the end of the month as usual, following our standard monthly billing cycle.
Important Details You Need to Know
Where to Find Your Threshold Information
You can find the specific threshold limit for your app in your license agreement. Each app's threshold details are clearly outlined in this document, including the exact euro amount and billing terms specific to your CartDNA application.
How Thresholds are Determined
We set threshold limits for each app based on several key factors:
Currency exposure - Risk associated with different currencies and exchange rate fluctuations
Market exposure - Risk levels in different geographical markets and regulatory environments
Payment method risk - Specific risk profiles associated with different payment methods
Other risk management considerations - Additional factors that help us maintain service reliability
Key Takeaway for Merchants
You can absolutely process payments exceeding your monthly threshold - there's no restriction on volume. The threshold simply determines whether your monthly transaction fee invoice is billed early (when threshold is exceeded) or at month-end (when threshold is not exceeded).
This system ensures both merchant flexibility and financial responsibility, allowing unlimited growth while maintaining transparent billing practices.
Have Questions About CartDNA Transaction Limits or Thresholds?
Our payment experts are ready to help clarify any questions about transaction volumes, billing cycles, or threshold details for your specific CartDNA apps.