Updating Your CartDNA App Configuration and API Keys?
Updating your CartDNA payment app settings and API keys is simple:
You can update your CartDNA app’s API credentials or configuration settings in two ways:
Via your Shopify Admin Panel
Via the CartDNA Merchant Portal
Both methods lead to the same result. Below are the detailed steps for each:
If you don’t have access to the CartDNA portal or are experiencing login issues, feel free to contact the CartDNA Support Team for assistance.
How to update cartdn app settings and api keys through Shopify admin?
1. Log in to your Shopify Admin Panel.
2. Go to Settings > Payments.
3. Find your CartDNA app in the list.
4. Click on “Manage” under the More actions menu.
5. You’ll be redirected to the CartDNA app page, then you can proceed to configuration section.
How to update cartdn app settings and api keys through CartDNA admin portal?
1. Log in to your CartDNA Admin Portal.
If you don’t have access to the CartDNA portal or are experiencing login issues, feel free to contact the CartDNA Support Team for assistance.
2. Go to Main Dashboard section
3. Go to Find Corresponding app you wish to update details, press Manage.
4. You’ll be redirected to the CartDNA app configuration section.
once you visited app configuration section, you’ll find several tabs:
Live Mode: Update your live API keys.
Test Mode: Manage test credentials.
Custom Configuration (if available): For settings specific to the payment provider or processor.
All configuration fields can be updated at any time. After updating your test or live API keys, make sure to click the “Configure Webhooks” button for each mode if required. Failure to do so may cause the app to function incorrectly. (Some apps do not required this option, and you many not find this button)
Each CartDNA app has different configuration settings depending on the payment processor, bank, or service provider it’s connected to. That means configurations are unique for each app.
We strongly recommend contacting the CartDNA Support Team before making changes. Our technical team can verify and confirm that everything is set up correctly.
After making any updates, we recommend performing a test checkout to ensure you are redirected to the correct payment page. If possible, complete a full live transaction to confirm everything is working properly.
You can also update or reconnect your licensed app to a different merchant account or payment profile without any additional charges.
For any questions, the CartDNA Support Team is always available to assist and guide you through the process.